Eufy Omni E28 Robot Vacuum Offers Solid Suction but Falls Short on Mopping and Noise

The Eufy Robot Vacuum Omni E28 can clean approximately 300 square feet in about 30 minutes, making it a quick option for daily upkeep in medium-sized homes, though its overall performance reveals notable limitations in mopping and dock operation.

Review Highlights Strong Vacuuming Amid Mixed Features

The Eufy Omni E28, a modular robot vacuum from Eufy, combines automated floor cleaning with a detachable wet vac module for spot treatments. Priced at a street value of $1,400 but available for $700 with a coupon, it earns a 3-out-of-5 rating for delivering reliable vacuuming while struggling with noise and secondary functions.

Vacuuming Performance and Battery Efficiency

Testing showed the Omni E28 excels in basic vacuuming tasks. It navigates efficiently, avoiding larger household objects like clothes and books while edging closely without collisions. In controlled tests with rice grains and sugar, it collected most debris, though slightly less than some competitors.

• Battery life reaches up to 216 minutes in vacuum-only mode, sufficient for most single-home cleanings.
• The device operates quietly during runs, allowing normal conversation and overnight scheduling without disturbance.
• It returned to its dock reliably after sessions, with only one instance of getting stuck on a sweater, retaining over 70% charge.

However, it still ingests small items like erasers or paperclips, a common issue across robot vacuums. The robot’s design allows it to fit under more furniture than bulkier models, enhancing accessibility.

"Mostly, all I want out of a robot vacuum is for it to do its thing quietly without me babysitting it," noted reviewer Wes Davis.

Mopping and Dock Challenges

Mopping capabilities proved underwhelming. Without Eufy’s recommended cleaning solution—used only water in tests—the device failed to remove salty residue from entryways after snow or fully eliminate ketchup stains, sometimes tracking residue onto rugs.

• The dock’s self-emptying process is extremely loud, engaging its suction motor twice per cycle and producing a musty, chemical odor that diminishes over time.
• Mop roll cleaning is quick, with rolls lasting about two months based on usage; the 2.5-liter water tank supports multiple sessions without refills.
• Vacuum bags hold 3 liters and last around 75 days.

The innovative dock doubles as a manual wet vac for rugs and upholstery, effectively removing spills like ketchup or milk through a transparent head and flexible hose connected to a 1.8-liter dirty water tank. Yet, this module leaks if not handled carefully, requires frequent disassembly to prevent mold, and clogs with solid debris, limiting its “deep clean” utility. Accessing it demands unplugging the entire base, adding inconvenience.

App Integration and Smart Features

The Eufy Clean app provides an intuitive interface with a default 3D home map, customizable for accuracy like manually placing rugs to avoid mopping them. Cleaning options include modes for common areas, full home, rooms, or zones, with adjustable suction levels (Quiet, Turbo, Max) and pass counts.

• Supports Matter protocol for integration with Apple Home, enabling voice commands via HomePods for full cleans, room-specific tasks, or docking.
• Experimental “Eufy Lab” features include “Smart Track Cleaning,” a beta mode where the robot follows the user but often loses track or mistakes objects like trash can pedals for feet.
• “Dirt Inspection” prompts a second pass to check for missed debris, such as plant leaves, though it may simply repeat cleaning regardless.

These elements make the Omni E28 adaptable for set-it-and-forget-it use, but its mediocre mopping and noisy dock reduce overall appeal, especially at full price. For homes prioritizing vacuuming over multifunctionality, it serves as a viable alternative to pricier options. Would you integrate a robot vacuum like the Omni E28 into your routine for hands-off cleaning, or stick to traditional methods for better control?